Refund and Warranty Policy

Antech Solution Refund and Warranty Policy

Thank you for choosing Antech Solution for your technology needs. We strive to provide high-quality products and excellent customer service. Please review our Refund and Warranty Policy below to understand the terms and conditions associated with your purchase.

Refund Policy:

  1. Return Period: Customers may return purchased items within 14 days from the date of delivery.
  2. Eligibility for Refund: A refund will be issued only if the product:
    • Is returned within the specified 14-day period.
    • Is not physically damaged.
    • Has not been subjected to water damage.
    • Has not experienced a short circuit.
  3. Refund Process:
    • Customers must contact Antech Solution’s customer support to initiate the return process.
    • The returned product will be inspected to ensure it meets the eligibility criteria.
    • If the product qualifies, a refund will be issued to the original payment method.
  4. Non-Refundable Items:
    • Products damaged due to physical damage, water damage, or short circuit are not eligible for a refund.

Warranty Policy:

  1. Component Replacement Warranty:
    • Antech Solution provides a 1-year warranty against manufacturing defects only.
    • This warranty covers the replacement of faulty components.
  2. Exclusions from Warranty:
    • The warranty is not valid in the following cases:
      • Physical damage to the device.
      • Burn damage to the device.
      • Power-related issues not caused by manufacturing defects.
      • Water rusting-related issues.
  3. No Warranty on Power Adaptors:
    • Power adaptors are not covered by the warranty.

Claiming Warranty:

  • To claim warranty service, customers must contact Antech Solution’s customer support and provide necessary details about the issue.
  • The product will be evaluated, and if the issue is covered by the warranty, necessary repairs or component replacements will be carried out.

Note: Please keep your purchase receipt and warranty information for any potential claims.

By purchasing from Antech Solution, you acknowledge and agree to abide by the terms and conditions outlined in this Refund and Warranty Policy. If you have any questions or concerns, please contact our customer support team for assistance. We appreciate your business and trust in Antech Solution.